Victoria’s Trusted Building Permit Specialists
Permit Experts.
Building Confidence.
Independent, Thorough, Straightforward.
Commercial and Residential Building Permits
The Building Permit Experts for Commercial
and Premium Residential Projects
At Bayside Permits, we specialise in building permits for commercial developments and high-end residential projects across Victoria.
Family owned and operated, Bayside Permits led by Luke Curtain who brings almost 20 years of experience providing developers, architects, designers and builders with clear, independent guidance through the building permit process.
Complex projects demand more than simply obtaining a permit.
They require accurate advice, a thorough understanding of Victorian building legislation, and a proactive approach that identifies risk early and avoids the delays that come from non-compliant or incomplete documentation.
Whether you're delivering a commercial development, multi-unit project or architecturally designed home, Bayside Permits provides the specialist knowledge and clear, independent guidance needed at every stage, from planning through to approval.
Our Permitting Approach
Building Permits
Building Permit Expertise for Commercial and Premium Residential Projects
Commercial developments and architecturally designed homes require more than a permit.
They require a building surveyor who can identify issues early, provide clear advice, and help keep projects moving through the approval process.
With almost 20 years of experience as a Registered Building Surveyor, Luke assesses each project against the National Construction Code and Victorian building legislation, providing independent advice backed by technical expertise and a trusted network of contract building inspectors.
Working closely with developers, architects, designers and builders, Bayside Permits helps identify compliance issues before they become costly delays, providing practical guidance throughout the building permit process.
From reviewing documentation and coordinating inspections to advising on compliance requirements, Bayside Permits delivers the specialist expertise needed to support complex commercial and premium residential projects from planning through to approval.
Statutory Functions
Why Building Permits Matter
In Victoria, almost all building projects, from new homes to extensions and renovations, require a building permit before any work can begin.
At Bayside Permits, Luke assesses your project to confirm it is legally approved and compliant with all applicable regulations.
We handle the statutory requirements: permits, reports, and inspections that confirm your build meets the Building Act, Regulations, National Construction Code, and Australian Standards.
Without these approvals, building work can't start, and your project can't be legally occupied.
As a privately practising Registered Building Surveyor performing a statutory function under the Building Act 1993, Luke's role is to protect the public interest by ensuring everything is assessed correctly and by the book.
We don't design or manage your project, instead, we focus solely on providing ethical, transparent, and professional permit services that give you peace of mind.
Complaints Handling
At Bayside Permits, we are committed to providing professional, timely and high-quality building permit services. If you are dissatisfied with any aspect of our service, we encourage you to let us know so we can investigate the matter and work towards a fair resolution.
How to Lodge a Complaint
Complaints can be submitted by:
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Email: luke@baysidepermits.com.au
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Phone: 0400 112 157
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Post: PO Box 319
Mount Eliza VIC 3930
To help us investigate your complaint, please include:
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Your name and contact details
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The property address or project reference (if applicable)
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A description of your complaint
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Any relevant documents or supporting information
How We Handle Complaints
Once we receive your complaint, we will:
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Acknowledge receipt within 2 business days.
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Review the information provided and, where necessary, request additional details.
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Investigate the matter fairly and objectively.
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Provide a written response outlining our findings and any proposed actions.
Where possible, we aim to resolve complaints promptly and professionally.
Timeframes
Most complaints will be investigated and responded to within 10 business days of receiving all relevant information.
If additional time is required due to the complexity of the matter, we will keep you informed of the progress and provide an updated timeframe.
Further Information
If you are not satisfied with the outcome of our complaints process, you may wish to seek independent advice or contact the Building and Plumbing Commission (formerly the Victorian Building Authority) on 1300 067 088 or ServiceComplaints@bpc.vic.gov.au for further information regarding building surveying services